🔐 PRIVACY POLICY — MATTSAPP

Last updated: 21.11.2025

1. Controller Information

Mattsapp is operated by:

Mattelligence
Email: mattelligence@gmail.com

Mattelligence acts as data controller for the processing described herein.

2. Scope of the Service

Mattsapp is a WhatsApp Business automation platform that connects to WhatsApp Business Accounts (WABA) through Meta OAuth and interacts using the official WhatsApp Cloud API.

3. Categories of Data Processed

3.1 Business Account Identifiers

When a business connects its WhatsApp account, we may process:

  • WhatsApp Business Account ID (WABA ID)

  • Phone Number ID

  • Business display name

  • Webhook configuration identifiers

  • API access tokens

We do not access personal Facebook profiles or unrelated business assets.

3.2 Message Processing Data

Mattsapp processes incoming WhatsApp messages strictly for the purpose of:

  • Generating automated replies

  • Executing configured workflows

  • Delivering operational responses

Message content is processed in real time for automation purposes.

We do not use message content for advertising, resale, or profiling.

3.3 Operational Metadata

We may collect limited technical metadata such as:

  • Message delivery status

  • Timestamps

  • Aggregated usage metrics

These metrics are anonymized and used solely to maintain and improve service reliability.

4. Purpose of Processing

Data is processed strictly to:

  • Send and receive WhatsApp messages via the official Cloud API

  • Manage automation workflows configured by the business

  • Maintain webhook subscriptions

  • Ensure operational stability

Mattsapp does not initiate unsolicited marketing messages.

The business remains responsible for ensuring lawful opt-in from end users where required by WhatsApp policy.

5. Legal Basis (GDPR)

Processing is based on:

  • Contractual necessity

  • Business authorization via Meta OAuth

  • Legitimate interest in service maintenance

6. Data Retention

We retain:

  • Business account identifiers while connected

  • Configuration data while the service remains active

Message content is not retained longer than operationally necessary unless required for system integrity or legal compliance.

Businesses may request deletion at any time.

7. Data Sharing

Data is shared strictly with:

  • Meta (WhatsApp Cloud API)

  • Infrastructure providers necessary to operate the platform

We do not sell data.
We do not share data with advertisers.

8. International Transfers

Where third-party providers operate outside the EU, appropriate safeguards are implemented.

9. Security

We apply:

  • Encrypted API communications

  • Restricted system access

  • Minimal data processing principles

10. User Rights

Businesses may request:

  • Access

  • Correction

  • Deletion

  • Export

Contact: mattelligence@gmail.com